Consistently delivering quality products and services to customers is the sign of being a matured organization. Though not impossible, the task of achieving consistent quality is extremely challenging, considering the fact that it is difficult to define, measure, and control the quality of the software.
vCentric offers array of model specific Quality Consulting Services that includes:
Implementation consultancy on ISO 9001:2000 series of standards
Process Improvement Initiatives through Integrated Capability Maturity Model (CMMi)
The ISO 9001:2000 series of standards is a set of generic standards for quality management published by International Organization of Standardization (ISO). These standards can be applied to any organizations regardless of its size or Industry. It can help both product and service oriented organizations in achieving standards of quality. These standards are process-centric-they are concerned with how the organization defines and manages its process.
Currently, National Standards bodies in over 153 countries support ISO 9001:2000. This makes it one of the most popular quality standards.
The decision to implement ISO 9001:2000 standard may be taken to achieve the following goals:
vCentric provides consultancy for ISO 9001:2000 on the following:
Software Process Consulting Services
Process Improvement Methodology
vCentric adopts a four phase approach towards delivering an integrated software improvement service to its clients. Each phase has well-defined objectives with the entry and exit criteria documented in the overall software improvement project plan. This ensures that the process improvement project remains focused towards delivering tangible business benefits to the client.
Phase I: Process Discovery - Aimed at systematically planning the software process initiative of the client organization
Phase II: Process Definition - Aimed at facilitating process definition & building process awareness within the client organization
Phase III: Process Piloting - Aimed at validating and fine-tuning the processes before going in for organization-wide deployment
Phase IV: Process Deployment - Aimed at institutionalizing the new/enhanced processes in the client organization